Ok so last time we were at the stage that it was going to take like 2 weeks to get the internet set up and we were going with Internode. They were charging us $215 to send us a modem/router which was going to be here in the next 4-5 days. Well you know what ended up happening?
Internode did as they promised and had our internet connected at the last possible moment of the 10 working days. Now interestingly enough there was no router at this point. and considering it had been 2 weeks and not the 4ish days they had promised, Nikki decided to give them a call to see what was going on.
She had several long and ridiculous calls Nikki managed to asertain that Internode had been out of stock the day that we had ordered and they guy that processed the order hadn't bothered to tell us. So 2 weeks on nobody hadn't bothered to call to let us know and they weren't going to be in stock for another week and a half. WTF? How hard is it to call the person who has paid you $200 for a modem to tell them it's going to be late.
If they had called we wouldn't have minded so much. But as it stood they were going to take as long as it would have taken us originally to get naked adsl which would have been cheaper and better for us. We just couldn't wait any longer. So after a bit of arguing Nikki canceled the order and we trekked to JB HiFi and found a good modem/router with a nice discount and a whole bunch of extras for a lot cheaper. It also has a lifetime guarentee which is nice.
To top this all off Nikki is taking Three mobile broadband to the Telecommunications ombudsman because of their bullshit practices. I am too mad to even write about that now. Three are such morons, they really shouldn't be in business. Ugh.